Returns & Refunds

* Delays or errors in shipping due to shipping company issues.
* Shipping Damages.
* If your package is returned to sending, you will be liable to cover any additional shipping costs to resend the package to you.

All sales are final. Exchanges are ONLY offered if an item sent to you arrives damaged or is an item other than the one purchased. Please read the description of the items you are buying carefully before purchasing.

FREN SUPPLY has a No Refund Policy. This means that no refunds will be issued for any returns. If your item is faulty, only then will Fren Supply exchange the item for a new one. We kindly ask that you cover shipping on the item you wish to return and we will happily provide shipping on the exchange item.

If you have further questions, send an email to and our team will respond as soon as possible. 

* This policy lasts for 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
* To complete your return, we need a receipt or proof of purchase.
* Items are only exchanged if they are damaged when received. If you need to exchange it for the same item, send us a message on instagram together with an e-mail at with subject "URGENT: RETURNS or EXCHANGE."

This Limited Warranty covers defects in materials and workmanship of Fren Supply brand products. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This limited warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired.